Blackcart-Merchant-Success

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Activity overview

Latest activity by Blackcart-Merchant-Success
  • Blackcart Merchant Success created an article,

    Blackcart Returns

    Overview A TBYB item return will follow the same return process as your current paid upfront items. Customers will use your existing returns portal (or contact you directly if that's how returns ar...

  • Blackcart Merchant Success created an article,

    Blackcart Transactional Emails

    In this article, we'll review the emails that Blackcart sends to a customer that checked out with Try Before You Buy item(s). Note that these emails are not meant to replace your existing transacti...

  • Blackcart Merchant Success created an article,

    Blackcart Orders - Payment Status, Fulfillment, Returns, and Refunds

    Try Before You Buy orders integrate with your existing store's operations for fulfillment, delivery, and returns. The Blackcart app is designed to align with your store's preexisting setup - ensuri...

  • Blackcart Merchant Success created an article,

    TBYB Cart Modifications

    This article includes instructions for adding several small Blackcart cart modifications to your theme's default cart drawer and cart template. If your store uses a smart cart app such as Rebuy or ...

  • Blackcart Merchant Success created an article,

    The Try Before You Buy Customer Journey

    In the article below, we'll walk through the end-to-end customer journey for Try Before You Buy. The journey is divided into two phases, discovery to checkout and post purchase.     Discovery to Ch...

  • Blackcart Merchant Success created an article,

    How to Install the Blackcart App

    Getting started with Blackcart is quick and easy. Click on the link below to install the Blackcart App from the Shopify App store. Note that you will be asked to log in to your Shopify Admin if yo...

  • Blackcart Merchant Success created an article,

    Testing & Launching your TBYB Program

      How to Preview and Test your Try Before You Buy Program Prior to Launching  After completing the Storefront Setup step where you installed the TBYB add-to-cart widget, you'll land on the final pa...

  • Blackcart Merchant Success created an article,

    Marketing your TBYB Program

    This article will cover best practices for marketing your Try Before You Buy (TBYB) program to your customers.  To optimize the impact of TBYB on your conversion rate, it is essential that awarenes...

  • Blackcart Merchant Success created an article,

    Adding the Blackcart TBYB Widget to Your Storefront

    This article will cover instructions for adding the Blackcart app block to your theme and the app block settings that effect the style of the TBYB add to cart widget. Requirements for Getting Start...

  • Blackcart Merchant Success created an article,

    Getting Started with Blackcart

    Blackcart helps merchants acquire more customers by targeting uncertain shoppers with a Try Before You Buy shopping experience. Customers can try your products at home prior to paying for a period ...